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How do I open my box?

See how to get access to your box.

Step-by-step guide

1

Activate the screen

Tap the touchscreen once to wake the system from sleep mode.

2

Enter your access code

Use the screen to enter your personal code. Please note, the screen is sensitive.

3

Confirm with #

Press the hash key (#) to validate the code. Your box will then open automatically.

Open without codes? Download the app.

With the Cobalt Box app you open the gate and your box at the touch of a button. You also have an instant overview of all your invoices.

Download the app:

Still have questions or need help?

Having trouble accessing your box? Our customer service is here to help.